71% OF CONSUMERS surveyed changed their perception of a company after seeing a brand response to a review.
How important are reviews to your online reputation?
- 92% of consumers now read online reviews.
- 88% trust reviews as much as personal recommendations.
- 40% of consumers form an opinion by reading only 1-3 reviews.
- 94% of consumers use a business with a 4-Star rating.
- Only 57% of consumers use a business with a 3-Star rating.
Our service focuses on what matters:
- Monitor performance and collect data to optimize your campaigns and alert you to new issues.
- Showcase your happy and best reviews with automated web and social media content.
- Recover unhappy customers before they badmouth you online.
- Monitor customer reviews and ratings across platforms in real-time
- Respond to reviews instantly with automated responses using Digital Advertising Guru AI
- Measure the impact of reputation management on customer acquisition